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Microsoft Gold Partner and Microsoft Small Business Specialist, specialising in Microsoft Dynamics CRM (formerly Microsoft CRM) and Microsoft Dynamics GP (formerly Microsoft Great Plains). With the new Microsoft Dynamics range of software businesses can transform their customer relationship management and financial reporting.
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						Find out more about Microsoft Dynamics CRM 4.0 (formerly Microsoft CRM). With Microsoft Dynamics CRM a fully integrated customer relationship management software package, it is easy to improve customer service helping organisations to win new and retain existing customers.
 

Sage 200 Commercials from Sage Software

For a company relying on distribution of products, Sage 200 Commercials automates the delivery of your customer orders with effective stock management.

By responding to product and pricing demands quickly and effectively you can maintain customer loyalty and customer satisfaction and you have the complete control required to manage your supply chain. Sage 200 Commercials works and fully integrates with Sage 200 Financials.

Sage 200 Commercials consists of the following modules:

Sage 200 Sales Order Processing

The Sage 200 Sales Order Processing module gives you control of the entire sales order process, from raising a quotation or an order and ensuring stock availability, to dispatching goods and creating the invoices. All documentation is produced efficiently as part of this workflow, such as delivery notes and invoices. Additionally picking lists and order acknowledgment documents can be produced if required.

Key Features and Benefits

  • Choice of Full, Rapid and Trade Counter order entry - Rapid order entry mode uses standard pricing and delivery addresses, so that orders can be entered with just a few keystrokes. If more information needs to be recorded against the order the option to switch to full order entry is provided. - Full order entry mode allows for full flexibility – you can change discounts and add non-stock items, free text items etc. - Trade Counter order entry quickly creates an order, allocates and dispatches stock, generates and prints an invoice in one process.
  • Margin and discount analysis - Authorised staff can view the margin of a sales order at overall and line item levels, to allow instant price negotiation. In addition the sales order displays realised profit that takes into account any changes to the cost pricing. The discounts applied to a particular item can also be called up - allowing customer queries to be easily answered
  • Search categories and alternative items - Using the custom search categories for each stock item, products matching customer requirements can easily be located during the sales order entry process. For example, if a customer requires a white bathroom cabinet, this information can then be used to create a short list of applicable stock items. Alternative items can also be instantly called up if the desired item is out of stock.
  • Sales order details are easily accessible - At the point of booking stock in, you will be notified of outstanding sales orders waiting for those items and allow allocation if required.
  • Integration - By working with the Stock, Price Book modules and the Sales Ledger, the Sales Order Processing module ensures that pricing control and credit management are handled smoothly and efficiently. Once orders are processed, all relevant information is updated automatically throughout the system, including stock records, customer balances, VAT return and management reports.
  • Process foreign currency orders - Sage 200 enables your customers to place orders with you in their own currency, and all order documentation is produced using the appropriate currency. Exchange rates are controlled by you and applied either at order entry or at the invoicing stage. This allows you to manage the risk of exchange rate fluctuations.
  • Quotations and Pro Formas - Using existing templates you can quickly create quotations for existing customers and new customers who may not have an existing account. Creating new account customers on the fly and converting quotations to sales orders are simple tasks. Pro Forma invoices can also be created with ease and converted to sales orders.
  • Advanced sales order management - Sage 200 manages repeat orders in a very straightforward way. You can also manage back-to-back orders (in conjunction with the Purchase Order Processing module) and drill down on sales orders to view linked purchase orders.
  • Fulfilment methods - Customer orders can be fulfilled using a number of methods; from your own stock, from a supplier via stock or from a supplier direct to the customer.
  • Allocation methods - Stock can be allocated to sales orders in a number of ways; by product group, use by dates, sell by dates, bin number

Sage 200 Purchase Order Processing

Sage 200 manages the entire Purchase Order Processing procedure, from creating a purchase order to checking goods received against purchase order and supplier invoice. Automated processes help you to manage your supply chain with confidence and efficiency - ensuring that the correct goods are always received and paid for.

Key Features and Benefits:

  • Straightforward supply chain management - Sage 200 allows you to easily manage all your Purchase Orders, quickly finding individual orders and drilling down to view the details.
  • Integrates fully with other Sage 200 modules - By working with the Stock Module, Purchase Ledger and Sales Order Processing, the Purchase Order Processing module ensures that once goods are received they are available to your customers. As soon as the invoice is matched with goods received, all relevant information is updated automatically throughout the system, including stock pricing, supplier balances, and VAT return and management reports. Full links to the Sales Order Processing module allow you to see which customer orders are linked to a particular purchase order.
  • Manual or semi-automatic Purchase Order Processing - You can create Purchase Orders manually if you wish; alternatively, the system can compile lists of what you should order based on shortfall (by warehouse, if necessary) and what’s required for back-to-back orders. You can then choose who to buy from and what to pay. At the point of booking stock in, you will be notified of outstanding sales orders waiting for those items and allow allocation if required.
  • Full matching of POs to invoices and deliveries - 2-way or 3-way GRN matching is supported, and Sage 200 calculates a running total when matching invoice line items to orders - making it easier to spot errors as you go.
  • Disputed invoices - Sage 200 allows you to record invoices and flag them up as under dispute. Therefore, no invoice will go through to the Purchase Ledger until the dispute has been resolved - either by accepting it ‘as is’ or matching it to further deliveries or a credit note. Disputed item reports can also be generated.
  • Full Back to Back ordering - When you enter a sales order for an item not normally carried in stock, a purchase order can be automatically raised to the item’s supplier. However, you have the flexibility to choose whether to use on-hand stock first - ensuring stock that is managed and controlled efficiently.
  • Direct Delivery - Purchase Order items can be delivered to a number of delivery addresses including your premises, customers, suppliers and ad hoc addresses. n Process foreign currency orders - Sage 200 enables you to source goods worldwide, purchasing in up to 100 currencies.
  • Purchasing control - Sage 200 controls the purchasing process every step of the way. Ensuring that only authorised personnel place orders, to rejecting unexpected or incorrect deliveries, highlighting any invoice discrepancies and allowing for committed costs.
  • Landed Costs - Sage 200 supports landed costs and will display the individual costs and overall order cost associated with importing goods on a purchase order.

Sage 200 Stock Control

Whether your requirements are simple or complex, Sage 200 provides a complete inventory and warehouse management solution. Optimising stock levels, keeping costs to a minimum and satisfying the needs of your customers are all benefits of the Stock Control module.

Key Features and Benefits:

  • Stock record details are easily accessible - Sage 200 has an intuitive user interface, which allows you to call up the full details of an item quickly and easily. All information can be viewed in an instant, including supplier details, stock levels, stock location and stock history. This means you always know how you arrived at your current stock levels – by understanding where your products came from, where they are now, when they were sold and at what price they were sold. From summary information, you can quickly drill down to transaction level.
  • Serial number controlled stock items - Each item can have a serial number allocated to it; you can choose whether this has to be unique. For added flexibility you can specify whether the serial number must be entered when goods are received. Serial numbers can be automatically generated, to include dates and prefixes. In addition serial-numbered items can be specified on a picking list, or defined during the ‘pick and pack’ process. Serial-numbered items can have ‘Sell By’ and ‘Use By’ dates associated with them, with a shelf life expressed as number of days. In addition each item can store up to 15 pieces of extra information, for example inspector references and QA standards.
  • Batch number controlled stock items - Items can be associated with a batch number. As with serial numbers, you have full flexibility on the recording and generation of batch numbers. You can specify whether items for sale must be taken from the same batch.
  • Unlimited suppliers for stock items - You can specify unlimited alternative suppliers for each stock item with details, including price history, lead time, part reference and purchase history. Against each supplier a last price and list price can be recorded (including an import option), either price can be used when raising purchase orders.
  • Units of measure - You can buy, store and sell the same stock items in different quantities. For example, you could buy tiles by the pallet, store by the box and sell by the square metre.
  • Search categories - Sage 200 allows you to set up unlimited categories to suit your product lines; these can be used for reporting purposes or to assist in locating products during the sales order entry process.
  • Inactive stock items - You can set a flag to make a stock item inactive, so that it can’t be ordered but remains on the system with full history.
  • Internally-issued goods - Stock issued internally to individual areas of a business (as opposed to the departments defined in the Nominal Ledger) can be recorded to assist in monitoring internal usage. Furthermore, an option to specify whether a stock item is available to sales orders, helps control items which are only used internally.
  • Stock taking procedure - With Sage 200, you can produce reports to assist in making comparisons between physical stock amounts and computer stock levels. You can also make adjustments to the total stock if appropriate, to deal with any anomalies in these levels. Cyclical stock takes are supported - i.e. scheduling counts for individual items as required.
  • Manage stock in multiple locations - If your business operates one or more locations (for example, warehouses divided into bays), Sage 200 can help you manage these effectively. Each location can be operated independently in terms of replenishment, sales, reporting and stock takes. You can also prevent sales from individual stock locations – for example, a bonded warehouse.
  • Landed Costs – Extra costs such as customs duties associated with importing stock items purchased from abroad, can be catered for within Sage 200. Each supplier can have different costs associated with them per stock item, which are automatically utilised on a purchase order.
  • Integration - The Stock module integrates closely with the Sales and Purchase Order Processing modules and the Price Book and ensuring that purchase orders are placed with the correct supplier at the right price and that sales orders are fulfilled efficiently. You can drill down from ‘allocated’ and ‘on order’ totals to the linked sales and purchase orders, to easily view which customers have been allocated a particular product. The Stock module also integrates with Sage 200 Bill of Materials.

Sage 200 Price Book

The Sage 200 Price Book allows you to easily manage prices and discounts across your customer base. Sage 200 supports two types of pricing schemes - discount-based and price-band based, and allows you to create ‘communities’ of customers to attach to either kind of scheme - or - combinations of the two.

Key Features and Benefits:

  • Unlimited prices per item - Sage 200 offers unlimited price bands for each stock item. These bands can be used and named as you wish - for example, a trade price, retail price, web price etc. The currency for each price band can also be specified.
  • Unlimited quantity breaks for discounts - You can set up discounts based on as many quantity breaks as required.
  • Customer price and discount groups - You can create customer price groups or ‘communities’ to attach to individual price schemes.
  • Import and export prices - You can import and export price lists in .CSV or .xml formats, Making it easy to create and manipulate special promotional price lists, then restore the original pricing when required.

Sage 200 Bill of Materials

For companies combining component stock items to sell as another product i.e. gift sets and light manufacturing, Sage 200 Bill of Materials provides all the necessary support to account for this.

Key Features and Benefits

Precise Costing - Detailed costs can be built in for each unit or build run. Additionally, you can allocate a proportion of a fixed cost/operating overhead to a run, based on an average number of units per run. If a component changes the rolled-up costs can be calculated automatically if desired. For components that do not use the standard costing method, the system will re-calculate the rolled-up cost of the finished goods upon allocation.

Flexible Nominal Ledger analysis - Stock use can be summarised to a single line for each nominal account when posting to the Nominal Ledger, or split out to multiple lines by component. Summarising nominal postings significantly reduces the volume of Nominal Ledger transactions, improving performance.

Easily manage multiple Bills of Materials (BOM) - Multiple versions of a BOM can be stored and used, one of which is ‘live’ at a given time.

Intuitive operation - The Bill of Materials module shares the same outstanding usability as the rest of the Sage 200 system with uncluttered screens and intuitive navigation. Making it easier for your staff to use the software.

Multiple views of BOM structures - Four views of BOMs are available. The tree view allows drill-down through all levels and branches of the BOM. The top level view shows only the first level of components below the finished item. The bottom level view shows only the end points of each of the BOM branches. Consolidated view shows rolled-up totals of all components used.

Flexible build options - The system can be configured to always build subassemblies, or always use from stock, or allow choice in each case. Picking lists can be produced at the time of allocation or separately.

Customised BOMs and ‘Specials’ - Existing item quantities can be changed, individual items can be replaced and new items added.

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