Sage 200 CRM from Sage Software
 Sage CRM is a feature-rich Customer Relationship Management solution which is
easy-to-use and fast to deploy.
It is available as a standalone application, and also as part of the Sage 200
Suite which also includes software to manage operations across Accounts, Stock,
Distribution, Construction and other areas of the business.
Standalone or part of the suite, Sage CRM offers out-of-the-box but configurable
business process automation.
Sage 200 CRM
With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing,
and customer care activities across all points of contact, giving you true
business visibility. It links all departments to a single system that is
deployed across an Internet architecture providing obvious efficiencies in terms
of deployment, maintenance and access.
With it's sophisticated yet easy to use Web Services interface it's also
easy to integrate Sage CRM with other applications.
Designed to introduce the real benefits of CRM to your organisation, Sage CRM
uses industry-leading technology to foster better business practices and improve
information exchange throughout your organisation.
Key Features and Benefits:
- Improve Sales Performance: Sage CRM gives you the tools you need to sell
more effectively. Sales users have instant access to calendars, accounts,
reports, pipelines, contacts and call lists and all sales information is stored
centrally making it easy to track and report on.
- Plan, execute and audit more targeted marketing campaigns: Sage CRM makes
it easy for you to track each phase of a marketing campaign and provides all the
tools you need for meaningful analysis and powerful campaign measurement. You
can profile customers and prospects based on specific criteria and this, along
with direct integration to mass email and CTI functionality, makes Sage CRM an
invaluable tool for successful marketing.
- Efficiently resolve customer issues: Sage CRM provides customer service
professionals with user-friendly tools to access relevant customer data
including purchases, call and escalation histories, interactions, emails and
documents sent and received. Armed with this customer knowledge they can handle
customer queries more efficiently, which in turn enhances and strengthens the
customer experience whilst improving job satisfaction.
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